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Viewing 15 posts - 1 through 15 (of 228 total)
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  • Adminadmin
    Keymaster

    Hi there,

    I have reviewed how the app works (I developed it a long time ago and don’t remember every detail), and I’m sorry to inform you that the programs are deleted when the nodes are scaned again. I suppose you in the meanwhile you scanned for new nodes.

    You will have to configure them again, sorry for the inconvenience.

    R. Campos

    Adminadmin
    Keymaster

    Hello!

    I’m glad it worked.

    The programs profiles are saved to the cloud on your profile. Please, double-check that you are login in with the same Google account that you used when creating the programs. If you are unsure which account you used, please contact me with a private message, and we can have a look at it.

    Regards!

    Adminadmin
    Keymaster

    Hi,

    thank you again for the feedback. I did a little bit of debugging, and found an error on the server-side, causing the app not to be able to communicate correctly with the server.

    May you clear all the data of the app (or reinstall) again, and login again? Let’s see if the fix has been of any help.

    If it doesn’t work, please provide the Android version you are installing the app on.

    Thank you in advance.

    Adminadmin
    Keymaster

    Hi there!

    May you try to clear all the data related to the app? Uninstalling the app and installing it again should work too.

    After that, please login again with your google account, and look if the QR code is displayed.

    Please let me know if this works. If it works (it should work), maybe this problem appear again in the future. In the case if appears again in the future, would you let me know?

    Thanks

    in reply to: Actualizacion del servidor #1646
    Adminadmin
    Keymaster

    Vaya, gracias por la información. Supongo que tendré que actualizar la versión minima de la app a Android 5 o 6.

    Un saludo

    in reply to: Actualizacion del servidor #1640
    Adminadmin
    Keymaster

    Hola Tato,

    fijate que sigo sin creer que sea de la version de android que tienes en el movil.

    ¿Por que no pruebas a descargarte esta version de la app, que me manda un informe con los errores, a ver si pillamos el problema?

    https://www.smart-thermostat.eu/wp-content/uploads/2021/08/app-release.apk

    Un saludo

    in reply to: Android App desaparecida #1639
    Adminadmin
    Keymaster

    Hola de nuevo:

    estoy tardando un poco mas de lo esperado en modificar la app para que pase el filtro de la play store. La verdad es que no se muy bien que les ha molestado de la app, por eso estoy dando palos de ciego a ver con alguna de las mejoras que hago suena la flauta y la vuelven a publicar.

    Mientras tanto, podeis descargarla de este enlace:

    https://www.smart-thermostat.eu/wp-content/uploads/2021/08/app-release.apk

    Saludos!

    in reply to: Actualizacion del servidor #1625
    Adminadmin
    Keymaster

    Hola Javier,

    no deberia ser culpa de tu movil “servidor” ni deberias tener que actualizar nada. Habia un error en el servidor de la app, que he corregido durante el fin de semana.

    Prueba lo siguiente:

    – en el movil servidor, le das a buscar nodos, los encuentras de nuevo y todo eso.
    – los moviles clientes, los desconectas del termostato, y los vuelves a conectar con el codigo QR.

    Y todo deberia funcionar de nuevo.

    Ya me cuentas.

    in reply to: Smart thermostat app #1623
    Adminadmin
    Keymaster

    Hi Chris,

    glad that it worked out. I will fix the app one of these days, and upload it to the store again.

    Regards!

    R. Campos

    in reply to: Smart thermostat app #1621
    Adminadmin
    Keymaster

    Hi!

    I was able to reproduce the issue, and fix it. I uploaded the hotfix a couple of hours ago to the server.

    Interestingly, this error is not related with the server migration. It was only a coincidence.

    Please, reset your thermostat by searching the nodes again. Then it should work. In worst case, you will need to logout and login from all your connected devices.

    Let me know if it worked or not.

    THanks.

    in reply to: Smart thermostat app #1619
    Adminadmin
    Keymaster

    Hi There,

    don’t reload the sketches, the problem has to be on the server. I will take a look a it as soon as possible.

    Sorry for the inconvenience.

    R. Campos.

    in reply to: Smart thermostat app #1613
    Adminadmin
    Keymaster

    Hi there,

    indeed, Google removed the app from the store a couple of weeks ago, due to a problem with the login and the privacy policy. The app has to be updated to display the privacy policy before the user performs the log-in or something like that.

    I haven’t had time yet to adapt the app to the new Google guidelines. In the meanwhile, you can download it directly from here:

    https://www.smart-thermostat.eu/wp-content/uploads/2021/08/app-release.apk

    And now, about the main problem. Indeed, a couple of days ago, the backend was moved to a new server. I have reviewed the logs of the server and didn’t find an error or something that explains your issue.

    Because of that, I need to ask you for more information. May you install a network tool app, like for example,

    https://play.google.com/store/apps/details?id=ua.com.streamsoft.pingtools

    on both of your devices (the thermostat and the client), and ping the following url: https://www.smart-thermostat.eu

    The IP returned should be 144.91.89.223. If it is not, then you have to force your device to refresh the DNS. This can be achieved by rebooting your devices or rebooting your router.

    Please let me know if this helps. If not, we will look at it in more detail.

    Thanks!

    in reply to: Android App desaparecida #1608
    Adminadmin
    Keymaster

    Hola!

    Esta desaparecida, porque tengo que modificar la manera en la que se muestra la politica de privacidad, antes de registrarse en la app. Sino la Play Store no está contenta.

    Y todavía no he tenido tiempo de hacerlo.

    Si tienes un interes muy grande en la app, contactame por mail, y te mando el apk para que puedas instalarlo directamente en tu dispositivo.

    Un saludo

    in reply to: DHT22 sensor not working? #1603
    Adminadmin
    Keymaster

    Hi!

    Sorry for the late answer. I’m glad you solved the problem.

    Let us know if you need more help!
    Roque

    in reply to: Error al obtener las estadísticas del termostato #1594
    Adminadmin
    Keymaster

    Bueno, el problema es el siguiente. Como has usado el proyecto el año pasado, tienes cientos de miles de lecturas en el historico. El servidor intenta cargarlas todas para enviarselas a la web, pero son demasiadas.

    Para sortear el problema, he configurado por defecto para que pida los datos historicos del ultimo més. Yo creo que puedes ir hacia atrás de 6 a 8 meses sin problemas. Pero a partir de ahi, lo mas probable es que el error se vuelva a repetir.

    Tengo que darle una pensada sobre como agregar las estadisticas para tener un historico sin tantos datos. Lo apunto en la barra de hielo de tareas para hacer.

    Espero que ahora te funcione (quizas tengas que recargar la pagina con CTRL+F5 para que te entre la ultima version).

    Ya me cuentas.

Viewing 15 posts - 1 through 15 (of 228 total)