[admin]

Thank you for your feedback. I will be honest to you, I’m not working on this project right now. But If I resume the work on this project in the future, I will implement this feature.

Regards!

[admin]

Hi there,

I have reviewed how the app works (I developed it a long time ago and don’t remember every detail), and I’m sorry to inform you that the programs are deleted when the nodes are scaned again. I suppose you in the meanwhile you scanned for new nodes.

You will have to configure them again, sorry for the inconvenience.

R. Campos

[admin]

Hello!

I’m glad it worked.

The programs profiles are saved to the cloud on your profile. Please, double-check that you are login in with the same Google account that you used when creating the programs. If you are unsure which account you used, please contact me with a private message, and we can have a look at it.

Regards!

[admin]

Hi,

thank you again for the feedback. I did a little bit of debugging, and found an error on the server-side, causing the app not to be able to communicate correctly with the server.

May you clear all the data of the app (or reinstall) again, and login again? Let’s see if the fix has been of any help.

If it doesn’t work, please provide the Android version you are installing the app on.

Thank you in advance.

[admin]

Hi there!

May you try to clear all the data related to the app? Uninstalling the app and installing it again should work too.

After that, please login again with your google account, and look if the QR code is displayed.

Please let me know if this works. If it works (it should work), maybe this problem appear again in the future. In the case if appears again in the future, would you let me know?

Thanks

[admin]

Vaya, gracias por la información. Supongo que tendré que actualizar la versión minima de la app a Android 5 o 6.

Un saludo

[admin]

Hola Tato,

fijate que sigo sin creer que sea de la version de android que tienes en el movil.

¿Por que no pruebas a descargarte esta version de la app, que me manda un informe con los errores, a ver si pillamos el problema?

https://www.smart-thermostat.eu/wp-content/uploads/2021/08/app-release.apk

Un saludo

[admin]

Hola de nuevo:

estoy tardando un poco mas de lo esperado en modificar la app para que pase el filtro de la play store. La verdad es que no se muy bien que les ha molestado de la app, por eso estoy dando palos de ciego a ver con alguna de las mejoras que hago suena la flauta y la vuelven a publicar.

Mientras tanto, podeis descargarla de este enlace:

https://www.smart-thermostat.eu/wp-content/uploads/2021/08/app-release.apk

Saludos!

[admin]

Hola Javier,

no deberia ser culpa de tu movil “servidor” ni deberias tener que actualizar nada. Habia un error en el servidor de la app, que he corregido durante el fin de semana.

Prueba lo siguiente:

– en el movil servidor, le das a buscar nodos, los encuentras de nuevo y todo eso.
– los moviles clientes, los desconectas del termostato, y los vuelves a conectar con el codigo QR.

Y todo deberia funcionar de nuevo.

Ya me cuentas.

[admin]

Hi Chris,

glad that it worked out. I will fix the app one of these days, and upload it to the store again.

Regards!

R. Campos

[admin]

Hi!

I was able to reproduce the issue, and fix it. I uploaded the hotfix a couple of hours ago to the server.

Interestingly, this error is not related with the server migration. It was only a coincidence.

Please, reset your thermostat by searching the nodes again. Then it should work. In worst case, you will need to logout and login from all your connected devices.

Let me know if it worked or not.

THanks.

[admin]

Hi There,

don’t reload the sketches, the problem has to be on the server. I will take a look a it as soon as possible.

Sorry for the inconvenience.

R. Campos.

[admin]

Hi there,

indeed, Google removed the app from the store a couple of weeks ago, due to a problem with the login and the privacy policy. The app has to be updated to display the privacy policy before the user performs the log-in or something like that.

I haven’t had time yet to adapt the app to the new Google guidelines. In the meanwhile, you can download it directly from here:

https://www.smart-thermostat.eu/wp-content/uploads/2021/08/app-release.apk

And now, about the main problem. Indeed, a couple of days ago, the backend was moved to a new server. I have reviewed the logs of the server and didn’t find an error or something that explains your issue.

Because of that, I need to ask you for more information. May you install a network tool app, like for example,

https://play.google.com/store/apps/details?id=ua.com.streamsoft.pingtools

on both of your devices (the thermostat and the client), and ping the following url: https://www.smart-thermostat.eu

The IP returned should be 144.91.89.223. If it is not, then you have to force your device to refresh the DNS. This can be achieved by rebooting your devices or rebooting your router.

Please let me know if this helps. If not, we will look at it in more detail.

Thanks!

[admin]

Hola!

Esta desaparecida, porque tengo que modificar la manera en la que se muestra la politica de privacidad, antes de registrarse en la app. Sino la Play Store no está contenta.

Y todavía no he tenido tiempo de hacerlo.

Si tienes un interes muy grande en la app, contactame por mail, y te mando el apk para que puedas instalarlo directamente en tu dispositivo.

Un saludo

[admin]

Hi!

Sorry for the late answer. I’m glad you solved the problem.

Let us know if you need more help!
Roque

[Author]

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